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294: From Losing $500K to Making $1MM: How Kindred Bravely Went from Bust to Booming

Posted by Austin Brawner on March 9, 2021

Losing half a million dollars in one year can be a devastating blow. Find out how this company turned things around to become the 20th fastest growing company in the US. 

Garret Ackerson is the cofounder of Kindred Bravely – a privately held company that has experienced the highs and lows associated with rocketship growth. Garret did a live training for Coalition members last fall, and I’m sharing it with you now because it’s truly a transparent and sobering look into the ups and downs of a fast-growing company.

Garret dives into the importance of knowing your numbers, making KPIs a team event, and why founders should carve out time and space to think. He also shares why he’s never scared to invest in learning, how to build a flywheel, and find the right partners for your business.

If you’re a founder or someone who helps eCommerce businesses grow, this episode is a must-listen.

Enjoy!

Episode Highlights

  • 4:02 How Kindred Bravely first started in 2015
  • 7:02 The KPI system Kindred Bravely uses that promotes ownership
  • 14:42 Why you should always schedule time to think
  • 16:53 Why you should never be afraid to pay for learning
  • 19:39 How to debrief and implement your learnings
  • 22:26 The only two functions of your enterprise
  • 27:30 How to start thinking and dominos and why you want should
  • 28:46 Why you need to create a flywheel
  • 34:52 What Garret’s thinking routine looks like and the questions he asks himself
  • 36:19 The first hire that Kindred Bravely made and why
  • 38:37 How to create a flywheel in Shopify
  • 43:17 The most important part of capital management
  • 47:00 Kindred Bravely’s financial reporting rhythm
  • 51:18 The best way to have successful relationships with agencies
  • 53:35 How Garret structures business goals and sprints

Links and Resources:

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